Frequently asked questions
Am I eligible for the programme?
If you are a native English speaker you are in principle eligible for the programme. We are looking for people who are sociable and patient and would enjoy talking for up to 15 hours a day!
How do I apply for the programme?
First of all, have a look at the calendar section and select the dates for the programme you would like to attend. You should then fill-in the online registration form. We will get in touch with you within a few days and have a short telephone interview with you (in English). Within a few more days we will confirm whether you have been accepted for the programme or not and give you appropriate instructions.
Who are the Spaniards that take part in the programme?
Most of them are professionals that need to improve their English because of their jobs. Others just have a personal interest in improving their English. They come from different parts of Spain and have lots of stories to tell!
What type of accommodation do you offer?
Volunteers are accommodated in single ensuite rooms, full board. If you come as a couple, you will both share a double room.
What is the food like at the hotel?
There is a buffet breakfast. For lunch and dinner several menu options are offered, including desserts. There is also a specific vegetarian menu.If you have any special dietary requirements please let us know in the application form.
Will I have any free time?
You will have a few free hours every day: after lunch and after dinner. We will also go on a day tour one afternoon. See the programme in detail section for further information.
Is smoking permitted during the programme?
As a rule you are not allowed to smoke inside the hotel or any other enclosed areas. However, smoking is permitted on the terraces and outdoor cafés. Please bear in mind that Spain is still a smoke-friendly country and there is a chance that you will encounter situations where people around you will smoke.
Can I bring my partner, spouse, friend or relative?
Yes, but both of you must take part in the programme. If you bring a companion you will both share the same room. Nevertheless, please bear in mind that you may not be able to have lunch or dinner together, and you will spend most of your day apart.
How much does it cost to take part in the programme?
The programme is free for native English speakers (volunteers). We will pay for your food and accommodation. We will also pick you up from Alicante airport or train station for programmes in Biar. We will pick you up from Atocha train station in central Madrid for programmes in El Barco de Ávila. You do need to pay for your own plane / train ticket to the appropriate pick up point.
What do I need to bring with me?
You should bring comfortable, casual clothes. You can also bring swimming gear if you plan on using the outdoor swimming pool (weather permitting!). You should also bring sunglasses. Of course you can bring your camera if you want to, and the hotel has free wireless Internet access so you can also bring a laptop / tablet. You should also bring all medication you may need during your stay. However there are some pharmacies in the area should you forget something (but please note that there could be medications you take that may not be found in a Spanish pharmacy).
I am a native Spanish speaker. Can I take part as a volunteer?
We promise Spanish speakers that all volunteers are native English speakers, so unfortunately the answer is no.
How much does it cost to fly to Alicante or Madrid?
Several low-cost airlines fly to Alicante and Madrid from the UK and Ireland, so you can find some very good deals, especially if you buy your ticket in advance. You can check prices on Skyscanner.
I have more questions. How do I contact you?
You can find all our contact information in the contact us page.